Shipping & Delivery
Find an overview of our delivery times and shipping rates below.
| Market | Delivery time | Shipping price | Free shipping |
|---|---|---|---|
| Denmark | 1–3 business days | 49 DKK | Orders over 899 DKK |
| Sweden | 1–3 business days | 75 SEK | Orders over 1495 SEK |
| Germany | 1–3 business days | 8 EUR | Orders over 150 EUR |
| Norway | 2–7 business days | 119 NOK | Orders over 1500 NOK |
| EU | 2–5 business days | 20 EUR | — |
Countries we ship to
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Spain and Sweden.
If you do not see your country listed, we do not currently offer delivery to that country. You are always welcome to contact our customer service if you have any questions.
Click & Collect
With Click & Collect, you can place your order online and collect it from our warehouse or one of our Mollys Collective stores.
Select your preferred pickup location at checkout. We will prepare your order and send you an e-mail as soon as it is ready for collection.
Pickup locations
Noa Noa warehouse
Krogenbergvej 15A
3490 Kvistgaard
Monday–Friday, 10:00–15:00
Mollys Collective Copenhagen K
Købmagergade 57
1150 Copenhagen K
When can I collect my order?
You can collect your order once you have received an e-mail from us confirming that it is ready. Please bring your order confirmation or pickup e-mail when collecting your order.
Order storage
We will hold your Click & Collect order for up to 72 hours from the date you receive confirmation that your order is ready for pickup.
If the order has not been collected within 72 hours, and we have not heard from you, the order will automatically be cancelled. The amount will be refunded to the payment method used for the purchase, less a handling fee of 19 DKK.
The handling fee applies to all pickup locations.
Returns
You can return your order, or part of your order, within 14 days from the day you receive it. Please see our return articles for more information about returns and exchanges.
Click & Collect orders follow the same return terms as all other online orders. If you wish to return an item, the return must be created through our return portal and follow our standard online return process.
You can also return your online order in one of our open Mollys Collective stores. When creating your return in our return portal, please choose return in store.
A return fee of 19 DKK will be deducted from your refund when returning an online order in store.
Questions?
If you have any questions regarding shipping, delivery or returns, please contact us at [email protected].